Filing an Nursing Home Complaint in Virginia
Posted by
Dan FrithFebruary 16, 2009 1:15 PMWe regularly advise our clients who suspect abuse and neglect in a Virginia nursing home to file a complaint with the state. These investigations are usually prompt, without cost to the family, and the results are reported to the individual(s) who filed the complaint.
We decided to share this advice to the readers of this blog. You may make a complaint to the Virginia Department of Health’s Office of Licensure and Certification in writing, by telephone, or fax using the following contact information:
Complaint Intake
Office of Licensure and Certification
Virginia Department of Health
9960 Mayland Drive, Suite 401
Richmond, Virginia 2323-1463
Telephone: 800-955-1819 (Toll-free) Fax: 804-527-4503
Web site: http://www.vdh.virginia.gov/OLC/complaint
Specific information about the date, day of the week, and time of day when the problem was observed, as well as the names of the individuals involved, will assist investigators. Reports can be made anonymously, but if you file it anonymously you will not be able to find about the result of the report, so it is a good idea to leave this basic information so that you will know the progress of your report. Your identity is protected by law, so there is no need to fear any about giving your personal information.